Cancellation policy

When you subscribe to Moon Cream, you save 25% on every delivery and you're charged the subscriber price every 28 days until you cancel. The subscriber price and schedule are shown on the product page and at checkout. Subscription deliveries always ship free and arrive in 3–5 days.

Renewals

Your next delivery date is always shown in your account. If the subscriber price changes, we'll email you at least 14 days before your next renewal.

Skip, pause or cancel anytime

From your account you can skip a delivery, pause, or cancel online in a few clicks, and update your card or address. Want deliveries more or less often? Email us at support@sleeporganics.shop and we'll change it within one business day.

If a payment fails

We'll email you and retry your card a few times over the following days. If it still doesn't go through, we pause your subscription (we don't cancel it), so you can update your card and pick up where you left off.

Refunds

Cancelling stops future charges. It doesn't refund deliveries that have already shipped, except under our 90-night promise for your first delivery (see our Refund policy).